Maintenance that keeps your estate running, and your phone quiet

Planned and reactive FM delivered by our own engineers, backed by a 24/7 helpdesk and live job tracking.

One partner for the whole estate

Most FM headaches come down to two things: jobs that don’t get done, and not knowing where they stand. When you’re running a portfolio, you need a partner who responds fast, fixes it first time, and shows you the audit trail, not one you have to chase. And it’s about more than repairs, maintenance done properly protects the value of the asset for the long term.

Our Facilities Management Services

24/7 reactive helpdesk

AI-supported, so every job is logged, tracked and nothing is missed. With response times to meet your needs, 4 hours for emergencies, 24 hours for urgent, 7 days for non-urgent.

Planned & preventative maintenance

Structured programmes that reduce downtime and extend asset life. Built around your assets and budgets.

Multi-trade delivery

Roofing, M&E, fabric and civils, all in-house, one call covers it all.

Live job tracking

Every job managed through SimPro, with real-time updates and a full audit trail. Client portals for raising and tracking jobs.

Statutory compliance

Fire safety checks, electrical testing, water hygiene and LOLER, managed, certificated and documented. Inspections are planned ahead so nothing lapses, and every certificate is on file when the auditor asks.

Small works & minor projects

Redecorations, repairs and reconfigurations, the same team that maintains your estate can improve it.

Why Choose MLG for Facilities Management?

Self-delivered

55 in-house engineers across roofing, M&E, fabric and civils
One call covers the trade, whatever it turns out to be
Delivered by our own staff, managed by our own team

The same faces

The same engineers come back to your sites: no starting from scratch each visit
Local teams who learn your buildings
One accountable point of contact

Proven at scale

4,600 FM jobs a year across 800+ sites
Trusted by GWR, NHS North Bristol, Honest Burger, Gaucho, Travis Perkins and Toolstation
46 vans on the road, from London to Exeter and across South Wales

Recent Facilities Management Projects

London Paddington – Rope Access Roof Repairs

Reactive roof repairs at Paddington by rope access, no scaffold, no disruption to the station below.

Ladbrokes & Coral – Rolling National Store Refurbishment Programme

Around fifty Ladbrokes and Coral stores refurbished a year, front of house and back of house, to one brand standard across a national estate. Three years delivered and three more contracted.

What our clients say

I’d like to take this opportunity to say a huge thank you for the work completed on the station overbridge. The quality has been excellent, and I really appreciate you going beyond the original scope by redecorating the steel columns on the span and the stairs, this has given the structure a much-improved overall finish. Delivering the works within the six-day blockade was a great achievement, and the improvements have made a noticeably long-awaited positive difference to the station. I have received nothing but positive feedback from the Station Team.

Alison Tarrant
Asset Manager (East), Great Western Railway

Just a short email to extend our thanks to your site team for the sterling work undertaken on the Cardiff Central Office Refurbishment scheme. Your staff were a credit to your company… Nothing was too much trouble, they all stringently followed our safety procedures and all had a positive, can-do attitude throughout the works. As you can see from the attached pics, it’s been some transformation!

Shaun Scannell
Works Coordination Manager, Balfour Beatty (Rail Services)

The MLG roofing team consistently combine technical expertise, reliability and genuine care for the client’s needs. Their attention to detail, proactive communication and commitment to quality make them a standout in the industry, whether it’s a minor repair or a full-scale replacement, they approach every project with professionalism and pride, and never drop their health and safety standards.

Lee Husband
Director, MAPP

I’ve engaged MLG for several large-scale roofing projects with varying challenges, and have always found them proactive and responsive. Projects are completed on time and on budget, and they’re always sensitive to the live nature of our buildings. I look forward to using them again.

Mark Essex
St Monica Trust

Well done to Andrew and the wider MLG team for all their hard work throughout the installation of the Valance. The Valance has changed the landscape of Exchange Square and is being appreciated by all.

Calmour Hill
Sub Agent, Infrastructure u{2013} Rail, Morgan Sindall

MLG are the building contractors responsible for the 10 East flood damage repair works. Both the end client and Clerk of Works were impressed with their efficiency and standard of workmanship, and equally impressed by their level of communication and organisation. As such, we have invited them back to campus to kindly provide a presentation to any interested parties concerned with building projects of varying magnitude.

Oliver Eades
Clerk of Works, University of Bath

From start to finish the team were a pleasure to work with, friendly, professional and clearly very experienced. The liquid-applied system was exactly what we needed and the finish is top-notch. The lads were respectful of the college environment, kept everything tidy and caused minimal disruption to staff and students. A brilliant job, we’d definitely recommend MLG.

Richard Huish College

So I wanted to write to you and personally thank you and your teams for the efforts over the weekend battling the elements with Storm Darragh. Please pass on my thanks to all those involved, I know it was a real team effort, and just shows what can be achieved when working together. Your support as always is really appreciated…

Adrian Freeman
Programme Director, Sisk

MLG has done a great job getting the Valance installed ahead of programme with over 95% of the works now completed.

Jack Cox
Project Manager, Infrastructure u{2013} Rail, Morgan Sindall

Just wanted to place on record that Jon was extremely helpful in turning these works around at very short notice and played a key role in helping us out of a difficult situation with NWR.

Ian Parrock
Works Delivery Manager, Sisk

Great, I will be on site. Cameron has just finished and has done a great job, as have all your team that were involved.

Oliver Richards
Regional Support Services Manager, Aspris

Thank you for the work on the tipping hall lines. In Viridor we have a scheme called Homesafe Innovation, where something is an improvement and other sites should be made aware of good progress.