Westbury Station, Wiltshire

Client: Great Western Railway

Project Overview

Westbury Station, Wiltshire

£148,444 ex VAT

Service: Commercial & Retail Refurbishment

Sector: Rail

  • Approved Contractor: MLG UK Ltd
  • Client: Great Western Railway
  • Duration: 8 weeks, inside a fixed engineering possession
  • Work Carried Out: Strip-out, drainage, tiling, safety flooring, IPS systems, DDA WC, sensor sanitaryware, LED lighting, decoration

Scope of Work

Full refurbishment of the public toilets at Westbury Station for Great Western Railway, as part of a wider programme of station upgrades. The existing facilities no longer met accessibility, efficiency or hygiene standards. Delivered inside a fixed engineering possession window and handed back ahead of schedule.

  • Full strip-out and responsible disposal of all existing sanitaryware, finishes and services
  • New drainage connections with surface-mounted runs and air admittance valves
  • Ceramic tiling, safety vinyl flooring with coved skirting, IPS duct panelling and full-height cubicles
  • New DDA-compliant accessible WC with emergency assistance alarm
  • Sensor-operated WC pans, urinals and taps; LED lighting with PIR occupancy sensors
  • Rail-compliant low-VOC decoration and full O&M documentation

Systems installed

  • Sanitaryware: Sensor-operated WC pans, urinals and taps
  • Cubicles & IPS: Full-height cubicles, IPS duct panelling, prefabricated offsite
  • Flooring: Safety vinyl with coved skirting
  • Lighting: LED with PIR occupancy sensors

Challenges & Constraints

01
A fixed possession window

The programme was locked to an engineering possession with no flexibility in the dates at either end.

02
The station stayed open

The rest of Westbury Station remained open and in use throughout, with passengers and station staff moving past the works.

03
Nowhere to lay down

The toilet block is a tight footprint with no space to store or lay out materials on site.

Project Execution & Techniques

Double-shift rota

A double-shift rota worked around the clock through the possession to hit the window.

IPS prefabricated offsite

The IPS duct panelling units were prefabricated offsite to strip installation time out of the critical path.

Just-in-time deliveries

Materials arrived just-in-time with clear segregation and phased deliveries, keeping the small work area safe and workable and leaving passengers and station staff unaffected.

Strip-out to fit-out

Existing sanitaryware, finishes and services were stripped out and responsibly disposed of, then new drainage with surface-mounted runs and air admittance valves, ceramic tiling, safety vinyl with coved skirting, full-height cubicles, sensor-operated pans, urinals and taps and LED lighting with PIR occupancy sensors were installed.

Outcome & Long-Term Benefits

Handed back early

The eight-week refurbishment was handed back ahead of programme.

Accessible in full

A new DDA-compliant accessible WC with emergency assistance alarm brings accessibility up to current standards in full.

Around 35% less water

Water use is estimated to have fallen by around 35% following the change to sensor-operated pans, urinals and taps.

Simple to service

Modular IPS systems and low-maintenance finishes make servicing straightforward, and rail-compliant low-VOC decoration and full O&M documentation were handed over with the works.

Conclusion

The public toilets at Westbury Station no longer met accessibility, efficiency or hygiene standards, and the replacement had to happen inside a fixed engineering possession while the rest of the station carried on working. The block itself is small, with nowhere to lay materials down.

MLG worked a double-shift rota around the clock, prefabricated the IPS units offsite and phased deliveries just-in-time so the work area stayed safe and clear. The £148,444 refurbishment was handed back ahead of programme with no disruption to station operations, DDA compliance including an emergency assistance alarm, an estimated 35% drop in water use, and positive feedback from GWR and passengers alike.

Ready to start your project?

Contact MLG UK today.